Field Service Technician

Job Locations US-WI-Appleton
Category
Service
Type
Regular Full-Time

Overview

Impact Logo

Impact is hiring Copier Technicians for our Nationally ranked Best and Brightest Workplace!

 

Join the Impact Service Team and become a technical expert in digital office equipment/copiers through our hands-on on-the-job training. Opportunity to grow and advance through on-going education and certifications. To service digital imaging systems within a customer first environment. Utilize electronic, electrical, mechanical, and computer networking skills to troubleshooting difficult problems and to ensure long term customer satisfaction through regular maintenance.

 

Impact Networking specialized in the service and support of Konica, Kyocera and Ricoh Digital Imaging solutions including Production Color and B&W. We focus exclusively on Digital Equipment and Solutions, placing us a step ahead of our competitors.

 

These career opportunities are fulltime positions that support our customers in delivering Impacts high standard of services and solutions to our customers. We are seeking hard working, customer focused, self-motivated individuals with an electronics knowledge and strong electromechanical aptitude, displaying solid computer skills and good troubleshooting skills. Applicants must have a valid driver's license and clean driving record. Applicants must be able to do some light lifting, maintain positive professional appearance and good communication skills.

 

Responsibilities

Provide onsite customer service, field repair, and maintenance of digital office equipment at our customer's facilities. Digital Copier Service Technicians strive to provide the highest level of customer service while making the devices run flawlessly without error. The right candidate will receive company vehicle (outside of Chicago Loop areas), gas card, laptop, cellphone, and the freedom to manage their own territory. Impact technicians have the technical ability to troubleshoot a wide variety of mechanical, computer, and networking issues within an ever changing industry.

  • Mechanical/Technical/Electrical/Computer aptitude
  • Technical requirements, installing, troubleshooting, networking, maintaining, preventative maintenance of Digital Imaging devices within a territory
  • Maintain a positive, professional behavior and projects a positive and supportive image of self and Impact Networking.
  • Consistently displays a positive work ethic and attitude and offers ideas or solutions to successfully work through the situation at hand.
  • Strong Customer Service skills
  • Displays proper dependability considering attendance and punctuality.
  • Pursues an understands and vision of service goals and strategies
  • Responsible for managing own time, schedule and territory

Things We Are Looking For

The attitude a candidate possesses is as important as their skill set. The ideal candidate will be a self-starter with excellent communication skills, a high level of energy, exude a positive attitude, and will be resourceful, driven and highly dependable.

 

DESIRED SKILLS

 

- High school diploma required; College Degree preferred

- Strong communication skills

- High degree of self-motivation

- Ability to work on your own initiative and as part of a team

- Mechanical/Technical/Electrical/Computer aptitude

- Requires a valid state driver's license

- Electronics knowledge and strong electromechanical aptitude

- Results oriented

 

Benefits

 

  • 20 days of PTO
  • 12+ paid holidays
  • Flexible Sick Day Policy
  • Paid Maternity & Paternity Leave
  • Comprehensive Health, Disability Life, Dental and Vision Plans
  • 401(K) match & retirement plans
  • Student Loan reimbursement
  • On-going training & development opportunities

 

Seeking candidates with current or previous experience as:

Field Service Technicians, Electronics Technicians, Mechanical Technicians, Computer Technicians, Automotive Technicians, Entry Level Technicians, HVAC Technicians, Robotics Technicians, imaging Technicians, Copier Technicians, ATM Technicians.

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